Custom Ink again
Uncensored Customer Reviews
Here's what recent customers had to say:
No Comments
Gallup, NM
I spent $200 on 6 toddler tshirts with the expectation they be CORRECT. They were not. I sent customer service pic of my finished design product from design site and of what I received which looked nothing alike. Instead of validating my issue, they requested i send more pics with a tape measure! You can be legally blind around a corner and see my issue! I was very satisfied with the tshirt itself and was happy with my design but the size and placement of the printing was NOT a reflection of how my customization looked when I ordered. Unfortunately it wasn't just a tad off, I could've lived with that. I think the response I received was more off putting than anything else. If a customer is willing to pay $200 on 6 shirts for a baby, treat them like one of your big corporate customers spending $2000! Im seeking return and refund, which Im waiting to hear back about.
Bernville, PA
Custom Ink's website is very user friendly. It is so easy to find and choose products. They have a wide variety of high quality items. I love creating our own design in the print area and actually seeing what the product will look like before placing our orders. I highly recommend Custom Ink for all personalized logo items.
KELYN Technologies, Inc.,
Parker, CO
No Comments
Lone Tree, CO
No Comments
Walmart,
Smyrna, DE
No Comments
GBike,
Mountain View, CA
No Comments
TAP,
Bethpage, NY
No Comments
Coakley & Williams Construction,
Washington, DC
No Comments
Riverside Elementary School,
Little River, SC
overall great, they reached out about the artwork when there was a line. like I said above, the color didnt come out as bold and vibrant on some shirts as others... and I had hoped some of the names on the back would have been larger, digitally they seemed larger, so for the cost of all these shirts wasn't 100% satisfied.
Neenah, WI
No Comments
Royal Oak, MI
No Comments
Shakopee, MN
No Comments
Bay Club,
Redwood City, CA
HIGHLY RECOMMEND
Saint Charles, IL
In this particular order we had several different sizes, youth, adult and different XL sizes. When receiving my proof, there was only one size logo Custom Ink was going to use on all shirts and my concern was due to them downsizing the logo for our shirts because of youth sizes, I didn't want my logo to look lost or small or Adult and XL sizes. Had I not reached out asking about this I didn't realize Custom Ink offers, unfortunately at a cost, to make another size logo to accommodate the Adult and XL sizes. This in my opinion is not clearly stated anywhere when ordering different sizes and the logo size adjustment. There is no where asking if you want to have an upcharge to accommodate all sizes with your logo. THIS SHOULD BE NOTED SOMEWHERE in the site before ordering. I'm glad I chatted with a very helpful customer service rep to find I could do that and get that adjusted in my order quickly. I decided to add the additional cost so that all sizes looked great with our logo. I'm wondering why this can't be automatically done in the first place, accommodating logo sizes to all size shirts. I know Custom Ink does a lot of shirt orders for all sizes, why don't they just do this....making adjustments automatically for shirts to look right with the logo rather than customer seeing the size is same for all, and in my case luckily finding out there is a charge for an upgrade change to logo adjusting to all sizes cost. Another issue, in my order, we had a large amount of people ordering. Some asked if we can order long sleeve shirts in addition to all the short sleeve t-shirts ordered. Sadly in order for me to do that, first I had to order a minimum of 6 t-shirts and the cost was expensive. This is another question, why Custom Ink does not allow you to place different shirts with the logo they already have to do on the short sleeve shirts for other types of t-shirts? We had requests for long sleeve and even onesies. Sadly I didn't order because of the higher cost and minimum Custom Ink places for ordering. If Custom Ink has the logo in place, why can't other style shirts be added with no minimum and not at such a higher cost??
Columbia, PA