Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
92.0%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

No Comments

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Custom Ink always comes through with my order in good time.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

We have been ordering family reunion shirts from custom ink for years. We have always been happy with the work, product and customer service.

Experience Rating 8/10
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Order Again? Yes
Custom Ink

Excellent job. We were able to upload our artwork easily and it came out great.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Great customer service. They worked tirelessly to assist me. 100% percent satisfied!! Will be back

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 7/10
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Order Again? Yes
Custom Ink

easy to use but this print and product lacked the normal quality

Experience Rating 5/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Process is easy, but the picture is deceiving. The patch is too small on the hat and it's hard to read the logo. Not sure if I would order again. I do want a reliable shop to take care of my business's merchandise.

Experience Rating 6/10
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Order Again? No
Custom Ink

This is the second time I’ve ordered and custom ink did not disappoint! The software to design is extremely user friendly, we bought in bulk and everyone loves them!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

The customer service was excellent! I was disappointed when I received the initial order because I was expecting direct ink to garment printing of my image. Instead I got a vinyl transfer. The image looked good but I did not like the plastic feel of it, especially for the price I paid. I wish CustomInk had made very clear the method of printing so that I did not waste money on the first order. They did print a sample of the ink version and sent it right away. Then they gave me a discount on my re-order. It looks and feels better, but the white under layer makes the dark and black areas appear gray and washed out.

Experience Rating 7/10
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Order Again? Yes
Custom Ink

The best customer service reps, who work with you to help produce an excellent design & outcome.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

You were unable to accommodate the gradient effect in our design, requiring a last-minute redesign on our end. Additionally, the logos are inconsistently centered on the totes, and the fabric/stitching quality is way, way lower than expected... like, you can't call this canvas, I can see through it. The stitching pulls and threatens to tear with just a gentle tug. On the positive, your reps were able to expedite shipping at no additional cost when the re-design process threatened our deadline. Customer service was overall very good (outside of delays due to apparent backlog).

Experience Rating 5/10
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Order Again? No
Custom Ink

AWESOME

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes